iFly.au is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth).
Applies to: ifly.au | Governing law: Privacy Act 1988 (Cth), Australia | Questions? Call 1800 242 373 or email info@ifly.net.au
This document sets forth the Privacy Policy for the iFly.au website. iFly is committed to providing you with the best possible customer service experience. iFly is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information. However, for access to iFly customer support features and to make a booking, you are required to submit personally identifiable information. This may include but is not limited to a unique username and password, your name, contact details, passport information and payment details necessary to complete a travel booking.
We may occasionally engage other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions and customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. iFly takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We do not sell, trade or rent your personal information to third parties for marketing purposes.
For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use only data collected from the time of the policy change forward for these new purposes.
iFly reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site. We recommend checking this page periodically for any updates.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. iFly reserves the right to charge a fee for searching for and providing access to your information on a per-request basis.
iFly takes reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website uses SSL encryption for all data transmission. Payment information is processed through secure third-party payment providers and is not stored on our servers.
Our website may use cookies to enhance your browsing experience and allow us to analyse site traffic and usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the website.
iFly welcomes your comments regarding this Privacy Policy. If you have any questions or would like further information, please contact us during business hours Monday to Friday: